Online Shopping FAQ for Cahaba Luxury Goods

Find answers to common questions about shopping Cahaba Luxury Goods online, choosing your favorite candles and body care products, order processing, shipping, returns and customer support.

Shopping & Product Information

What can I order from Cahaba Luxury Goods online?

Shop candles, room and linen sprays, body butters, magnesium lotion and scented body oils on our website. Open a product page to compare its description, available options and current price.

How do I choose a candle scent online?

Compare each candle description and its listed scent notes. All Candles shows the broader selection, while Spring / Summer Candles and Fall / Winter Candles group seasonal options.

Where can I find ingredients for body care products?

Open the product page and review its Ingredients section before ordering. Ingredients can differ by product, so check the item and option you plan to purchase.

Where do I find product sizes and availability?

Open the product page to see its available choices and current price. Choose the option you want before adding it to your cart.

Can I buy a coordinated body butter and oil?

We list body butter and oil combinations, including Cocoa Cabana and Cashmere. Browse the relevant product pages to review the contents and availability. You can also explore our Body Butter Collection and Luxury Body Oils.

Order Processing & Shipping

How long does order processing take?

Orders are typically processed within 2–3 business days before being handed over to the shipping carrier. Shipping transit time is additional and depends on your destination and the delivery service selected at checkout.

How long does shipping take, and which carriers are available?

Shipping time depends on order processing, your destination, and the service selected at checkout. Our current policy lists USPS First Class at approximately 3–5 days and Priority Mail at approximately 2–3 days after processing. We offer both USPS and UPS at checkout. UPS may provide faster delivery in some areas, depending on your location and the shipping service selected. Delivery times are estimates and are not guaranteed.

Do you offer free shipping?

Our website currently advertises free shipping on orders over $65 within the U.S. Check the current offer and the shipping amount shown at checkout before placing your order.

How can I check shipping for my destination?

Enter your shipping address at checkout to see current carrier options, including UPS, estimated costs and any available delivery estimates. Please contact us before ordering if you need help planning for a particular arrival date.

Returns & Customer Support

Can I return or exchange my order?

Our published policy states that we do not accept exchanges or returns. If you have a question about an order, use our Contact us page. For damaged or incorrect items, take photos and email janel@cahabasoapandcandle.com with your order number.

What should I do if my order arrives damaged or contains the wrong item?

If your order arrives damaged or incorrect, please take clear pictures of the items and packaging, then email janel@cahabasoapandcandle.com with your order number and a description of the issue.

How can I get help choosing a product or ask about an order?

Use our Contact us page or email janel@cahabasoapandcandle.com . Include the product name or your order details so we can understand your question.

Still Have Questions?

We're happy to help you find the right Cahaba Luxury Goods products or answer questions about your online order.

Contact Cahaba Luxury Goods